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Zappos CLT: Powered By Service

What if you called a company and talked to a friendly person, heard a joke of the day, and got exactly what you needed? With Zappos, you get it all.

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A Company Of Holiday Helpers

Things are always different at Zappos, especially during the holidays as employees from every department rally together to answer phones and volunteer in the community.

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How One Wish Made My Daughter’s Christmas

The North Pole is to Santa Claus as Zappos is to a Wish Fairy. Both of which are equally magical.

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Giving Back With Goodie Two Shoes

Goodie Two Shoes benefits from donations and charitable giving to help underprivileged students. With the help of Zappos, 75,000 children have been outfitted with new shoes since 2003.

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Hope In The Desert: Protecting Gold Butte As A National Monument

Three hours from Las Vegas is an area of wilderness steeped in beauty and Native American history. With the help of Keen, 300,000 acres of land is now under federal protection.

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These Companies Are Showing Major Customer Love

Thanks to the advancement of e-commerce, 79% of Americans have traded in their brick-and-mortar purchases for doorstep delivery. But how are companies still rewarding their customers?

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6 Everyday Ways You Can Give Back To Your Community

Giving back to your community has been scientifically proven to be healthy for you! Here are six easy and simple ways that you can give back to your community this week.

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Boy With Leukemia Granted Make-A-Wish Shopping Spree

Six-year-old Angel has been battling Leukemia, and all he wants for Christmas is to have toys for him and his siblings. Through the Make-A-Wish Foundation, watch Zappos give him the shopping spree of a lifetime!

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Zappos Customer Service Genies Surprise & Delight

Personal and emotional connection. This is a term often heard around the Zappos Customer Loyalty department. It's something that gets ingrained into phone reps from the very first day of new hire training. With the help of his fellow genies, Rolando brought his customer service right to Susan's doorstep!

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