company culture

Taking Team Building To The Extremes

The Mark Fulton 8,000 Meter Challenge requires grit and character. And for these Zapponians, it's the perfect backdrop to build meaningful connections.

Here's Why Employee Appreciation Is So Important

When it comes to valuing your staff, it's not just what you do that's important, but the time and effort put into making them feel supported and respected.

Virginia Bartolone

Connecting With Customers Using PEC

Personal Emotional Connections (PEC) are as much a part of Zappos as free next-day shipping and 365-day returns. See why this Customer Loyalty employees take it so seriously.

Experience The Culture: A Q&A With Zappos’ Lead Tour Guide

Interested in seeing how Zappos' non-traditional office reflects its company culture? Our Lead Culture Guide, Letha Myles, gives you a hint of what to expect.

Memorable Onboarding For New Hires, The Zappos Way

Every company onboards differently. At Zappos, delivering WOW customer service, building relationships, and learning the company culture is a top priority.

Zappos Nap Room Has Employees Sleeping With The Fishes

Zappos got "Tanked"! With the help of Animal Planet's Wayde King and Brett Raymer, Zappos' aquarium nap room is off the hook.

How To Keep Company Culture In A Remote Worker's World

For a growing number of employees, remote working is the new normal. But how are company cultures, like Zappos, adapting?

Why Company Culture Matters

Known for creating a unique company culture, Zapponians Jeanne and Jamie shed light on how each employee plays an integral part in the process.

How A Passion Became A Life Practice

By taking on the concept of work-life integration, Zappos' Melody Loveday found a way to bring her passion for yoga into the office.

How To Decode Your Culture: A Q&A With Zappos Insights

Creating and maintaining a strong company culture can be difficult, but it's not impossible. Zappos Insights' Christa Foley sits down to share more.

Get To Know The Zappos Tours Team

Our Zappos tour guides embrace their jobs with passion and, yes, a little weirdness. We’re glad they’re here, and they can’t wait to meet you!

Kindness, Care, And Creating Strong Vendor Relations

For years, Zappos has always challenged the norm — especially when it comes to how vendors are valued. For us, it begins with the Golden Rule: Treat others as you’d like to be treated.

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