zapposculture

The License Plate That Grows With You

Unlike a car, the value of a Zapponian only increases with time. Meet the employees who are just starting out and those who've been around the block.

Zappos Core Value Coloring Pages To Help You Unwind

Take a moment to de-stress. Download and print these Zappos-inspired adult coloring pages that are sure to make you smile.

This Is Why Your Home Office Needs More Plants

Plants can boost productivity and well-being by 47 percent. Surprised? We are, too. And that's just the root of it.

Alexis Dent

These Are The Books Zappos Wants Its Employees (And You) To Read

Take a peek inside the Zappos library! With an ever-growing list of books added each month, here are what we believe to be some of the best reads.

How Zappos Is Building An Evolutionary Organization

The average lifespan of a company is under 20 years. Learn how Zappos intends to stand the test of time by becoming an evolutionary organization.

Working From Home With Zappos Stories

As we practice social distancing and self-isolate, here's an important update from Zappos Stories.

This Practical Employee Puts The 'Fan' In Fanny Pack

For Ned Farra, a white elephant gift turned into a modern-day obsession. Today, his “never leave home without it” philosophy is one to be admired.

The Lowdown On Zappos' Customer Service Experience

Whether it’s a new order, a return, or to find the best pizza in the city, our Customer Loyalty Team (CLT) is dedicated to helping anyone who calls. Zappos Culture Guide Ryo Zsun explains why.

Connecting With Customers Using PEC

Personal Emotional Connections (PEC) are as much a part of Zappos as free next-day shipping and 365-day returns. See why this Customer Loyalty employees take it so seriously.

Zappos Nap Room Has Employees Sleeping With The Fishes

Zappos got "Tanked"! With the help of Animal Planet's Wayde King and Brett Raymer, Zappos' aquarium nap room is off the hook.

Why Company Culture Matters

Known for creating a unique company culture, Zapponians Jeanne and Jamie shed light on how each employee plays an integral part in the process.

How A Passion Became A Life Practice

By taking on the concept of work-life integration, Zappos' Melody Loveday found a way to bring her passion for yoga into the office.

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